The Evansville Express Employment Professionals office announced today they have won the ClearlyRated Best of Staffing® Client and Talent Awards for providing superior service to their clients and employees.
ClearlyRated’s Best of Staffing® Client and Talent winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and employees.
On average, clients of winning agencies are 3.3 times more likely to be completely satisfied and employees who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
“In our business, trust is something that must be earned every day. When clients and associates honor us in this way, we re-dedicate ourselves to staying true to practices and procedures that set us apart. When we commit to service levels, and not taking advantage of associates, we follow all the way through and people count on that. We don’t charge our associates any fees, and we provide our clients with piece of mind knowing we are ISO certified, we e-verify, and are dedicated to total client care,” said Franchisee Greg Schulten.
Express received satisfaction scores of 9 or 10 out of 10 from 63.4% of their clients, significantly higher than the industry’s average of 24%. Nearly 68% of employees also gave Express a satisfaction score of 9 or 10 out of 10 compared to the industry average of 45%.
“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and employees on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
Express is committed to the vision of helping as many people as possible find good jobs by helping as many clients as possible find good people. With its international headquarters based in Oklahoma City, Express has more than 825 franchises in the U.S., Canada and South Africa.
The Evansville Express Employment Professionals franchise began operation in 2005 and serves the Tristate with temporary help and direct hire in a variety of fields, including administrative, commercial, data processing, technical, sales, marketing and more.
The Evansville office, located at 1100 Lincoln Avenue, Evansville, IN 47714 is currently accepting applications.
About Express Employment Professionals
At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Headquartered in Oklahoma City, OK, our international network of franchises offer localized staffing solutions to the communities they serve, employing 552,000 people across North America in 2019. For more information, visit ExpressEvansville.com.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms—based exclusively on validated client and talent ratings and testimonials.
For More Information:
Greg Schulten, Owner
Express Employment Professionals
1100 Lincoln Avenue
Evansville, IN 47714