COVID-19 FAQ’s & Ask the Experts!


Please use this form to submit a business-related question concerning COVID-19. Our team of business and subject matter experts will connect you with the most relevant available information as quickly as possible.


If we learn or suspect that one of our employees has COVID-19, do we have a responsibility to report this information to the CDC?

There is no obligation to report a suspected or confirmed case of COVID-19 to the CDC. The healthcare provider that receives the confirmation of a positive test result is a mandatory reporter who will handle that responsibility.

How do I apply for financial assistance?

Apply online at For assistance, go to the Indiana SBDC website to request assistance.

What unemployment resources are available for my impacted employees?

Individuals can file for unemployment insurance through the Indiana Department of Workforce Development.

Indiana Unemployment Insurance Instructions
Indiana Unemployment COVID-19 Instruction FAQ

How can my business donate equipment or be re-purposed to support the COVID-19 response?

For businesses or organizations with Personal Protective Equipment (PPE) to donate can reach out to or your County health department. If your operations can be re-purposed for supporting the Covid-19 response, you can reach out to to coordinate the work/donation. Or, if your business can offer a service or other product (housing for national guard, cooking facilities for mass production of food, etc.), you can also contact:

What are Indiana’s COVID-19 business recommendations and mandates at this time?

Please visit

Can we ask an employee to stay home or leave work if they exhibit symptoms of the COVID-19 coronavirus or the flu?

Yes, you are permitted to ask them to seek medical attention and get tested for COVID-19. The CDC states that employees who exhibit symptoms of influenza-like illness at work during a pandemic should leave the workplace. The Equal Employment Opportunity Commission (EEOC) confirmed that advising workers to go home is permissible and not considered disability-related if the symptoms present are akin to the COVID-19 coronavirus or the flu.

How do I determine if my business is essential or non-essential?

Direction from the Governor’s office indicates that employers are responsible for determining if they are essential. If an employer has a question about this, they can call the hotline at 877-820-0890 between 9:00 a.m. and 6:00 p.m. Eastern time each day. Also refer to:
Indiana Essential Businesses and Operations List

Who should I contact about my business interruption insurance coverage?

Those who are having an issue with their insurance coverage, should reach out to the Indiana Department of Insurance at

What are the new guidelines for state licensed child care operators?

FSSA provides new guidance for child care operators who are licensed by the state. Please visit:

Compiled Listing of FAQ’s