ALCOA UNIVERSITY

Reliability/Maintenance: Reliability Excellence: Overview and Observations
May 31  |  9 am to 1 pm  |  Dean: Joe Kuhn
Building 870 Room 124 (10 Seats Available)

Purpose of this course: Introduction to the principles of reliability and equipment maintenance. Participants will understand the roles of each stakeholder in the reliability of assets and how they must contribute and/or lead. Concepts are proven to provide better reliability at the lowest cost.
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Leadership: Communication with Team
May 22  |  11 am to Noon  |  Dean: Ken Black
Building 870 Room 124 (10 Available Seats)

Purpose of this course: Introduction to general principles and techniques regarding team communication. Participants will learn about personality types, communication styles and how to deliver effective communication in a team setting. Techniques and tips will be provided around meeting protocol, time management, and email do’s and don’ts. Other topics include how to elicit team feedback, how to deal with emotional escalation, and listening best practices for team leaders.
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FOR MORE INFORMATION, CONTACT:
RACHEL CARTWRIGHT,
Rachel.Cartwright@alcoa.com